Today we are shipping a number of updates to our flagship data incident workflows. These include a new kanban view for incidents within our web application, email notifications, reference urls and fixes to customer reported issues.
We now support a kanban view for your data incidents, so that you can understand and manage your incident landscape visually.
While being notified of your incidents via Shared slack channels continues to be our most popular feature, there are many reasons that users might want email notifications. For example, we have spoken with teams that want to take advantage of our dbt incident alerting, but do not use Slack.
Now, we support email notifications for when incidents are created and updated in our system. If you wish to turn these off, please visit your notification settings here and toggle them off.
In addition to our existing JIRA integration, you can now link Workstream incidents to other systems via reference urls. Use cases include other agile tools like Linear, or more traditional incident management solutions like PagerDuty or OpsGenie.
Note: we are building a group of design partners for a native Linear integration, so if this sounds interesting please reach out or email us at support@workstream.io.
There have been numerous instances where clients need to reconnect dbt Cloud, and/or provide us a new dbt Cloud token. Previously you had to open a support ticket, but now you are able to manage this yourself via our UI.
We are also shipping a series of fixes and enhancements to issues reported by customers, including:
Receive regular product updates about Workstream, and new features that we're adding the product.
Today we are excited to announce extensive enhancements to our Slack alerting for data incidents in dbt and beyond.
In this release, you can now set your team's on-call person to automatically assign incidents, and control which dbt incidents sync.
We are announcing improvements to our Monte Carlo and JIRA integrations, and incident detail enhancements.
Our incident 360 view is now available, and all incidents are directly accessible via the workspace left nav.
You can now further organize your incident response by assigning an owner for any given incident in Workstream.
Access insights more easily and resolve issues quicker with Workstream's new set of updates to our incident management functionality.
